I love Borgata. Yeah, maybe that makes me fickle, but a woman is entitled to change her mind.
Remember how Borgata kindly offered me a free room and dinner whenever I wanted? Well I was preparing for my trip to AC in November and emailed Joanna at Borgata to use the free room. Then I asked her if I could please have two free nights instead of one. She said she'd be able to do that, but not dinner as well. That's okay! So I have two free nights at Borgata! Mind you I've never given them a penny of business....yet, nor do I even have a players card with them. lol
Below is the email I just received.
I will be happy to make the accommodations for November 16 and 17; and you are very welcome. Despite our best intentions, from time to time we understand that we fail to meet our customers’ expectations and we are always grateful for the opportunity to redeem ourselves in their eyes. We appreciate this chance to make it right in your instance, or at least take away some of the sting from your last encounter.
To make the accommodations, I will need information from you. Please provide me with the following:
First and last name as it appears on your state issued form of identification
Address as it appears on your state issued form of identification
Date of Birth
After receiving the above information, I will then provide your with your confirmation number. Thank you.
1 Borgata Way, Atlantic City, NJ 08401
That's it! I don't even have to call them. She'll take care of the whole thing and give me a confirmation number, and um.....no deposit required. Wow. Two nights! More than I could've hoped for, considering I've yet to be a customer of theirs.
Play smart....at Borgata!
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